Betty Flud
1/5
The property: The carpeting in the hallways may have been nice looking at some point, but the combination of heavy foot traffic and lack of proper cleaning (shampooing) has left it looking thoroughly disgusting… the thought of walking barefoot evoked an audible ick from me.
The room… I’ll start with the worst of it: the bathroom. First, it’s so small that the sink is actually located outside of the bathroom, a flawed design by most standards. There’s no space around the sink to set anything except a tube of toothpaste and a razor, so if you have anything but the smallest makeup bag, be prepared for it to tip over into the sink every few minutes. Then there’s the toilet… it’s so low that it reminds me of using the restroom at my daughters elementary school. The best thing I can say for the actual bathroom is that at least it was clean - well almost, I wasn’t expecting to see stained terry. Onto the bedroom… The bed was semi comfy, but I was surprised to find long blonde hair on my pillows (everyone in my party is brunette). I didn’t have a conniption fit, though, because a quick visual inspection of the bedding showed crisp, wrinkle free sheets and, more importantly, the linen had a fresh scent, so I think the hair probably came from the HK that cleaned the room (hopefully anyway) - maybe they should invest in hairnets. The website listed a sofa bed as well as an oversized chair and ottoman, but it turns out that the oversized chair IS the sofa bed, but, we were only there for the night, so the lack of available seating wasn’t an issue. The fridge and microwave are crammed into a cabinet, but weren’t hard to find because the cabinet door doesn’t close properly. The furniture tries very hard to give a 1960’s vibe, but the cheap, pressed wood eliminate any illusions of being vintage. The decor of the accent wall is ugly; it looks like someone used some blue paint by mistake and tried to paint over it with a light gray. I do, however, love the lamps. Moving on… Even though it was 50° outside, the AC in the room was on for some reason, and, when I turned on the heater, I was blasted with the odor of the hot dust and dirt that’s built up in the time since the heater was last used (I guess Marriott hasn’t heard of preventative maintenance). The darker color of the carpet might hide certain stains, but it can’t hide what the carpet feels like, so I kept my shoes on most of the time.
The service: Well, the person who checked me in wasn’t outright rude, but there was definitely a palpable sense of condescension that couldn’t be ignored. They offer a complimentary hot chocolate bar (no coffee though, evidently that’s not in the budget), but we couldn’t find the hot chocolate; when I asked where it was, Miss Condescension unapologetically told me that they ran out and won’t be able to replace it for a couple of hours. The one shining star among the staff was the security guard that helped guide me into a tight parking spot, then wished us a Merry Christmas (something that none of the “hospitality” workers bothered to mention).
Overall, thoroughly unimpressed by the property and ESPECIALLY the brand. I had to join the club to avoid paying an additional $10 for the WiFi, which isn’t anywhere near fast enough to warrant such a hefty price.
What a joke!! Additional $15 for parking and no complimentary breakfast?! This place is a big, unbelievably disappointing ripoff. With the exception of the security guard, I could’ve gotten all the same amenities (and probably better service) at a Motel 6 and paid a third of the price. Interestingly enough, I passed a Motel 6 just a mile down the road so I guess it’s not the best part of town, which proves to me that more money doesn’t automatically mean an upgrade. Thanks, Marriott, for a pathetically unimpressive experience! I’m going to repay the favor by sharing on every review site I can.
